Have you ever spent a holiday far from home, family, and the traditions you cherish? If so, you’ll relate to a common experience for our patients. Because critical medical interventions, or simply the driving prospect of renewed health and vitality, tend to trump holiday plans, A&K Global Health clients often find themselves spending celebratory occasions of significance to them in hospital – and in a foreign country.
A core value to which A&K Global Health is dedicated is compassionate, customized care. Our team in Bangalore, India recently had the opportunity to demonstrate this value in action by celebrating Easter – a major Kenyan holiday – with all our Kenyan patients currently in Bangalore for medical treatment or post-procedure recovery.
A&K Global Health’s Bangalore Operations Officers went to every patient’s hospital room or guesthouse to personally wish them a happy Easter. To each client, they delivered an offering of Easter buns, a cake, and a greeting card from the company. All of our patients warmly received these gestures of hospitality and support.
Rolwin Mathias, A&K Global Health’s Bangalore Operations Manager, was one of our team members who took part in visiting clients and delivering these gifts. “Our patients told me that they had never seen any company taking care of them like this. They said these types of initiatives boost their spirits and help them in recovery, and thanked us for making them feel so at home.”
As a Christian holiday less widely observed in India than in Kenya, Easter’s importance to traveling patients could easily be overlooked. But as part of A&K Global Health’s deep and genuine personal care for each patient whose life we touch, as well as our commitment to exemplary customer service, we intentionally seek out ways to make our patients feel fully supported, understood and valued, and completely at ease while they pursue improved health.
In the photograph above: A&K Global Health patients happily present the Easter gifts they received from A&K Global Health.
In the photograph below: the greeting card, cake and Easter buns that A&K Global Health Bangalore team members delivered to each of our patients observing the Easter holiday while traveling for healthcare.
A&K Global Health
A&K Global Health is a worldwide leader in realizing transparent, affordable, effective and innovative solutions to complex health challenges. We connect you with the right care for your needs, from coordinating international medical travel to facilitating quality local and regional treatment. We also optimize the impact of health institutions by introducing transparency, control and customization to the medical, financial and experiential aspects of your journey. A&K Global Health is dedicated to empowering you to reach your highest health. Contact us today to learn how we can support you.