A&K Global Health Blog

A&K Global Health-managed surgery saves teen from crippling tumor

Jul 20, 2016 / A&K Global Health

After several months of unusual weakness and neck stiffness, Mary Orero’s 17-year-old son Edward began experiencing progressive difficulty walking and talking. An MRI at the family’s local hospital in Kisumu, Kenya revealed that a tumor in Edward’s neck was compressing his spine. The recommendation was urgent neurosurgery outside the country – a daunting prospect for Edward’s parents.

“We had never been to India, and together with my husband, we were wondering how we would make ends meet, find the hospital,” Mary recalls, “…but Eucabeth gave us confidence.” “Sister” Eucabeth, as Mary now calls her, was the Care Consultant who welcomed the family when they were referred by the National Hospital Insurance Fund (NHIF) to A&K Global Health, the NHIF’s comprehensive international medical care manager.

Eucabeth handled all of Mary’s concerns, from coordinating with the NHIF to ensure that Edward’s treatment costs were fully covered to referring Edward’s case to the neurosurgery department at BGS Global Hospital in Bangalore, India. She arranged all medical appointments, hotel reservations, travel documents, and air and ground transportation for Edward and Mary, who traveled with Edward as his attendant.

The same day Mary and Edward’s plane landed arrived in Bangalore, A&K Global Health’s Operations Officers took them to meet Edward’s neurosurgeon. The following morning Edward successfully underwent surgery. Within three weeks of surgery, Edward had fully regained his mobility and speech.

“When Eddie was in the ICU, the A&K team kept on calling me, keeping me busy, so that I might not be thinking about him,” Mary smiles. “I was always comfortable because I had my family – A&K Global Health. They really did a lot [for] me while I was in India. I [felt like] all my family was there, because they were [always] with me…anything [needed], if medicine, if advice, they would give [it]! Please, my colleagues…go out, Google about A&K, get in touch when you have any medical issue, they’ll direct you.”

“I’ve stayed in India without any stress because of A&K Global [Health],” Mary asserts. “When you get to India, don’t be scared! The people there, the A&K team, [is] very experienced, very caring, very loving, very – very homely. You feel you are at home. May God bless A&K…it is a real thing, and it has helped me. It will help you.”

Meet Mary and Edward and hear their story in this short video:

A&K Global Health

A&K Global Health is a worldwide leader in realizing transparent, affordable, effective and innovative solutions to complex health challenges. We connect you with the right care for your needs, from coordinating international medical travel to facilitating quality local and regional treatment. We also optimize the impact of health institutions by introducing transparency, control and customization to the medical, financial and experiential aspects of your journey. A&K Global Health is dedicated to empowering you to reach your highest health. Contact us today to learn how we can support you.

 

 

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“A&K Global Health is a healthcare management company that assists patients, toward the hospitality arrangements; toward travel to the treatment destination and the care… it’s a link for the patient to the hospital. In my case I got into the country, a new person – it’s very easy to get lost. A&K received me the best way, showed me into the best of accommodations, close to the hospital, that I can reach at any given time. I really appreciate them.

- Mackenzie Owiti

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